FAQ AND GENERAL INFORMATION

Partial inventory is now listed online to allow you to order with a click - but we're happy to take phone orders, answer questions and provide technical assistance - fill in the contact page or call us at (800) 765-8033 for personalized service. 

Any dyes or finishes will be shipped separate from the leather and cannot be shipped other than ground shipping.

Leather hides vary in size, and are priced by the square foot - currently $14/sq.ft. for French Calf whole hides ranging from about 22 to 25 sq.ft., and $10/sq.ft. for European Baby Calf ranging in size from 7-10 sq.ft..  Tanneries use computerized scanning equipment to measure the hides as they are irregular in shape. Please contact us directly for custom ordering options - To fulfill an order, hides are selected, packed, and weighed, and actual freight cost calculated to your destination.  Only then can we create an invoice with your final cost.

Q:  What payment options do you offer?

A:  Credit card or PayPal for online orders, or pay by check when you order by phone or email.

Q: How long does order processing take?

A:  Most orders are ready to ship within 3 business days or less. 

 Q: I am not sure your leather is suitable for my product, how can I find out more?

A:  We are happy to discuss your needs and offer suggestions, and have technicians who will offer their expertise to help resolve your leather-related concerns.  Most customers would like to see a color swatch before ordering, so if you complete our inquiry form we'll have the information needed to get started.  

You can also send an email with questions or comments to acfrenchcalf@gmail.com or call us at  (800) 765-8033.  We won't make you listen to long menus and push buttons before you can speak to someone, but we may be busy. If you leave a message with your phone number and best time to call, day or evening, we will get back to you as soon as possible.